ApexPlus Terms and Conditions
Read Before You Play – Know Your Rights and Responsibilities
Welcome to ApexPlus, your trusted source of premier online casino gaming in the Philippines. Before you start enjoying our wide range of slot machines, live casino games, lotteries, and arcade entertainment, it’s important to fully understand the legal framework that governs your use of our platform.
This Terms and Conditions page outlines the rules, responsibilities, and user rights that apply when you create an account, deposit funds, claim promotions, or play any games on ApexPlus. By accessing and using our platform, you are agreeing to comply with the terms below. If you disagree with any part of these terms, we advise you not to proceed with registration or gameplay.
Eligibility Requirements
To use ApexPlus services, you must meet specific eligibility criteria designed to protect you and comply with national laws:
- You must be 21 years old or above, or meet the legal gambling age in your country of residence.
- You must have the legal capacity to enter into binding contracts.
- You must be located in a jurisdiction where online gambling is legally permitted.
ApexPlus may verify your age and identity through KYC (Know Your Customer) procedures at any time. Accounts found to be misrepresenting personal details may be suspended or terminated.
Account Registration & Responsibilities
When you create an ApexPlus account, you accept responsibility for the following:
- Providing complete, accurate, and up-to-date information, including your real name, contact number, and payment details.
- Keeping your login credentials private. You are solely responsible for any activity that occurs under your username and password.
- Ensuring that your account is used only by you. Sharing or transferring your account is strictly prohibited.
We reserve the right to suspend or close accounts that are:
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- Registered with false information
- Linked to multiple or duplicate accounts
- Involved in fraud, money laundering, or account misuse
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Fair Play and Anti-Fraud Policy
ApexPlus promotes fair and ethical gameplay. All casino games hosted on our platform are powered by licensed providers and are independently tested for RNG (Random Number Generator) integrity.
The following actions are considered violations and will result in strict penalties:
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- Use of automated tools, bots, or AI to manipulate games
- Coordinated betting (collusion) between multiple players
- Exploiting bugs, errors, or software loopholes
- Tampering with game outcomes or betting algorithms
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Violators risk permanent account suspension, loss of bonuses and winnings, and potential legal action.
Deposits and Withdrawals
To ensure security and transparency, all financial transactions on ApexPlus are subject to our payment policies:
- Minimum and maximum deposit/withdrawal limits apply depending on the payment method used.
- You must use your own personal banking, e-wallet, or mobile payment account. Third-party payments are not accepted.
- Withdrawals require account verification. This may include submission of ID, utility bills, or proof of ownership of the payment method.
- Processing time varies but typically ranges from 30 minutes to 24 hours.
Note: Any bonus funds must meet the stated wagering requirements before you can withdraw them.
Bonuses and Promotions
ApexPlus offers a wide range of bonuses, rewards, and seasonal promotions. By participating in these offers, you agree to the following:
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- All bonuses are subject to wagering requirements, such as 20x or 30x the bonus amount before withdrawal is allowed.
- Bonuses may come with expiry dates, usually within 7 to 30 days of claiming.
- Abuse of the system, including the creation of multiple accounts to claim bonuses, will result in bonus forfeiture and possible account closure.
- Some games may contribute differently to wagering requirements.
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We encourage all players to read the specific mechanics and terms of each promotion before opting in.
Responsible Gaming Commitment
At ApexPlus, we are committed to promoting responsible and sustainable gaming. We understand that gaming should be fun, not harmful. That’s why we offer built-in tools to help you manage your habits:
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- Set deposit or loss limits to control how much you spend
- Enable cooling-off periods when you need a short break
- Activate self-exclusion for longer gaming pauses
- Reach out to our 24/7 support team for assistance and referrals to external help organizations
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We believe responsible play leads to a better gaming experience. If you or someone you know is showing signs of problem gambling, please seek help immediately.
Privacy and Data Protection
Your privacy matters to us. ApexPlus adheres to the Data Privacy Act of 2012, ensuring that all user data is handled with care and confidentiality.
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- Your personal and financial data is stored in encrypted databases with strict access control.
- We do not sell, lease, or share your data with third parties unless legally required.
- Marketing emails and promotions are opt-in, and you can unsubscribe at any time.
Please review our Privacy Policy for full details.
Account Closure, Suspension, and Inactivity
ApexPlus reserves the right to:
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- Suspend or permanently close accounts found to be in violation of any of the terms above
- Withhold or reverse winnings if fraud or manipulation is detected
- Deactivate accounts that remain inactive for 12 months or longer
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You also have the right to voluntarily close your account at any time by contacting our support team.
In such cases:
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- Outstanding funds may be withdrawn after identity verification
- Any remaining bonuses or unfulfilled wagering requirements will be void
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Platform Availability and Maintenance
ApexPlus aims to deliver a seamless 24/7 gaming experience, but there may be times when scheduled maintenance or unexpected issues cause temporary downtime.
We are not liable for losses resulting from:
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- Technical errors on your device or browser
- Internet service outages
- Force majeure events like natural disasters or cyberattacks
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We always announce planned maintenance in advance through our blog and notifications.
Amendments to the Terms
We may update or revise these Terms and Conditions to reflect legal, security, or operational changes. Any major updates will be communicated via:
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- Website banners or pop-ups
- Email notifications to registered users
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Continued use of ApexPlus after such updates implies your acceptance of the revised terms. We recommend reviewing this page regularly to stay informed.
Governing Law and Jurisdiction
These Terms and Conditions shall be interpreted in accordance with the laws of the Republic of the Philippines.
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- Any disputes or claims arising from your use of ApexPlus will fall under the exclusive jurisdiction of Philippine courts.
- You agree that legal proceedings will be held in Metro Manila, Philippines.
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Contact Information
If you have any questions, need clarification, or would like to raise a concern regarding these Terms, please reach out to our support team:
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- Live Chat: Available 24/7 via the website
- Email: support@apexplus.com.ph
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We are here to help — whether it’s about your account, bonus terms, responsible gaming options, or anything in between.
Stay Informed. Play Securely. Enjoy with Confidence.
At ApexPlus, we believe that clear communication builds trust. These Terms and Conditions are in place to protect you, guide you, and ensure that your experience on our platform remains fair, transparent, and rewarding.
By continuing to use ApexPlus, you’re joining a community built on integrity, safety, and smart gaming. Thank you for being part of the ApexPlus family.